At Trivision Geosystems
Ltd, we are committed to providing our clients with services that is second to none. This is what
we guarantee:
Proactive support -
With proactive support we try to fix problems before they arise. We will contact each user every quarter to
ensure they are comfortable with the program, and if a problem arises, we'll make it priority number
one to fix it. We update our website weekly with any new fixes for any problems found.
We provide support through:
Corporate Support - For our
corporate customers, we offer all this and more. We will
strive to ensure
you are 110% satisfied, 100% of the time. We will come to your office, call or email you every other
week with new tips, updates or to arrange training. We offer full training to office and well site
staff. We are flexible to arrange full training at your convenience.
More Training - If you have
been a user 5 years or 5 days, you still may have troubles with
certain aspects of the Power*Suite software. Let us know
and we can offer you additional training.
User Manual - The
User Manual section is an
online version of the user manual supplied with your software. It allows you to find the
information you need quickly if you don't have access to your manual.
FAQ - The
Frequently Asked Question
page allows you to see common
questions that we encounter and their solutions. This section will always be expanding to answer
a greater scope of questions from our users.
Tips - In the
Tips and Hints section, you will find advice and shortcuts to
using our sof1tware to its maximum capabilities.
System Requirements - These are requirements
needed to run the newest version,
9.0
Please note if you are running
Power*Suite V3.3 or below and upgrade to a Windows XP computer, you will have to upgrade. If you are
running V3.3, V4.01 is a free upgrade and will run on XP. For upgrade prices click here.
No Longer Support - Trivision
will no longer provide support for Windows 98 or below or Version 4.01 or lower.
Remember that we also offer phone support for all of
our users to answer your questions quickly and professionally. Support is offered free for
rental and free-trial users as well as for the first 10 days after a purchase with all of our
software packages.
Beyond that, you may purchase support packages or
individual calls depending on your needs. Free support via internet.
Current prices for support calls are $40/call individually and in packages starting at under
$20. If you would like more information about the
support packages or your own support
status, please contact
us.
For complete contact information please click here. |
Trivision is proud
members of:
